The personal information, provided by you (or anyone acting on your behalf), is collected by or on our behalf and may be used by us, our employees, agents and service providers acting under our instruction for the purposes of insurance administration, insurance mediation, claims handling, research or for statistical purposes.
We may process your information for a number of different purposes. For each purpose we must have a legal ground for such processing. When the information that we process is classed as ‘special category data’, we must have a specific additional legal ground for such processing.
Generally, we will rely on the following legal grounds:
In order to sell, manage and provide pet insurance products and services, prevent fraud and comply with legal and regulatory requirements, we may need to share your information with the following types of third parties:
We will not use your information or pass it on to any other person for the purposes of marketing further products or services to you unless you have consented to this.
In order to prevent or detect fraud and money laundering we may check your details with various fraud prevention agencies, who may record a search. Searches may also be made against insurers’ databases. If fraud is suspected, information will be shared with those insurers. Other users of the fraud prevention agencies may use this information in their own decision making processes.
We may use automated tools with decision making to assess your application for insurance and for claims handling processes. If you object to an automated decision, we may not be able to offer you an insurance quotation.
The Data Protection Officer, Covea Insurance, 50 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4JX or email: firstname.lastname@example.org
We do not collect any Personally Identifiable Information of visitors using our website. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this website with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
Our web site may use SessionCam for analysis. SessionCam is a product that has been developed by SessionCam LTD. SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data. Data collected by SessionCam for our internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting